Privacy Policy

Plain and specific

You're installing a bridge app and a Remote Script into your music rig. You deserve to know exactly what moves where.

Effective date: June 12, 2026  ·  Last updated: June 12, 2026

Overview

MaestroSuite is an iPad control surface for Ableton Live. The core product is local-first: the iPad app talks to MaestroBridge on your Mac, and MaestroBridge talks to Ableton Live through the Maestro Ableton Remote Script.

We designed MaestroSuite to collect as little personal data as possible. The core control-surface experience does not require us to receive your Ableton project files, audio, stems, or recordings. This policy explains what stays local, what may be sent to service providers when you use optional features, and how to contact us about your data.

Who this policy covers

This policy applies to:

This policy does not cover Ableton Live, Apple, Deepgram, Anthropic, Stripe, TestFlight, or any other third-party service. Their own privacy policies apply when you use their services.

What stays local

The following data is used to make MaestroSuite work, but is intended to stay on your iPad, Mac, USB connection, or local network during normal core control-surface use:

MaestroSuite does not copy, upload, sell, or train on your Ableton project files, project audio, stems, samples, or recordings as part of core control-surface use.

Information you provide

We may collect information that you choose to give us, including:

We use this information to provide access, answer support requests, manage beta feedback, send product updates you requested, handle purchases or licensing where applicable, and improve MaestroSuite.

Website data

When you visit the MaestroSuite website, your browser may automatically send technical data that is necessary to load the site, such as:

The website may also use basic cookies or similar browser storage for required site functions, security, analytics, or form handling.

MaestroBridge and local network access

MaestroSuite needs local network or USB access to connect the iPad app to MaestroBridge on your Mac. MaestroBridge is the macOS companion app that discovers the iPad app, relays messages, and installs or reinstalls the Ableton Remote Script.

Local network communication may include session metadata from Ableton Live, such as track names, clip state, parameter names, and current values. This data is used to make the iPad control surface mirror your active Live Set. It is not sent to MaestroSuite servers during normal local control-surface use.

Microphone, voice, and AI features

Voice and AI features are optional. Core MaestroSuite control does not require voice commands or AI generation.

If you use optional voice input or AI routine generation during the beta:

Do not enter private, confidential, unreleased, or legally sensitive material into beta AI prompts unless you are comfortable with that material being processed by these third-party services.

Diagnostics and crash reports

Diagnostics are intended to be user-initiated. If you choose to send a report, it may include:

Diagnostics are used to reproduce bugs, improve reliability, and answer support requests. Do not attach project files, unreleased audio, private client material, or sensitive personal information unless support specifically asks for it and you are comfortable sharing it.

Purchases, licensing, and app stores

If MaestroSuite is distributed through Apple's App Store or TestFlight, Apple may process purchase, account, device, and beta participation information under Apple's own terms.

If MaestroSuite uses direct purchases, subscriptions, license activation, or payment processing outside the App Store, we may collect the minimum information needed to provide that service, such as email address, license status, transaction identifiers, and account identifiers. Payment card details should be processed by the payment provider, not stored by MaestroSuite.

Analytics

MaestroSuite should not collect analytics unless the product clearly discloses them and provides the required user choice.

If app analytics are enabled, the preferred model is privacy-preserving, opt-in analytics that are not used for advertising and are not linked to personal identity. Possible analytics may include app version, device type, OS version, feature usage counts, crash state, or setup completion state.

How we use information

We use the information described in this policy to:

We do not sell personal data. We do not use Ableton session data for advertising. We do not use Ableton project files, project audio, stems, or recordings to train AI models.

Service providers

We may use service providers to operate MaestroSuite and related services. They may process data only as needed to provide their service to us.

Provider or categoryPurposeData involved
Apple / TestFlight / App Store App distribution, beta testing, purchases Apple account, device, purchase, and beta participation data handled by Apple
Cloudflare Worker Beta AI/voice request routing and rate limiting Text prompts, selected session vocabulary, voice request routing metadata
Deepgram Optional beta voice transcription Voice audio used for transcription
Anthropic Optional beta AI interpretation and routine generation Text prompts, selected session vocabulary, generated script context
Payment provider, if used Purchases, refunds, license handling Payment and transaction data handled by the provider
Email, form, or mailing-list provider, if used Beta signup, support, product updates Email address and message content
Analytics or crash provider, if used Reliability and product improvement App, device, usage, crash, or diagnostic data as configured

Retention

We keep personal data only as long as needed for the purpose it was collected, unless a longer period is required by law, accounting, security, or dispute-resolution needs.

Data typeRetention
Beta signup or mailing-list emailUntil you unsubscribe or ask us to delete it
Support messagesAs long as needed to handle support and maintain support history
Diagnostics and crash reports90 days unless needed for an active investigation
Voice audio sent for beta transcriptionNot intentionally retained by MaestroSuite after processing
AI prompts and transcripts routed through beta servicesNot intentionally retained by MaestroSuite beyond operational logs needed for debugging and abuse prevention
Purchase or license recordsAs long as needed for access, refunds, accounting, tax, and legal obligations
Website server logsKept as short as practical for security and operations

Provider retention may differ. Deepgram, Anthropic, Apple, payment providers, and other third-party services apply their own policies to data they process.

Your choices

You can:

Some requests may limit our ability to provide support, beta access, purchases, licenses, or account-related services.

Security

We use reasonable technical and organizational safeguards to protect personal data. No method of internet transmission or electronic storage is perfectly secure. For live performance and studio use, avoid sending confidential project material through support or beta AI prompts unless necessary.

International processing

MaestroSuite users may be located in different countries. Service providers may process data in countries other than your own. Where required, we will use appropriate safeguards for international transfers.

Children's privacy

MaestroSuite is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this policy as MaestroSuite changes. If we make material changes, we will update the effective date and provide notice where appropriate, such as on the website, in the app, or by email.

Contact

For privacy questions or requests, contact:

MaestroSuite
Support and privacy: [email protected]
Beta feedback: [email protected]
Website: maestrosuite.live